Do you have any questions about MIYO or problems with use?

The MIYO customer service team is also happy to assist you personally.
Helping you directly and at any time is a dear concern for us. We are therefore available for you on Monday to Friday from 09:00 to 16:00.

0800 – 071 073 0 Germany
0800 – 071 073 Austria & Switzerland
+43 1 267 5000 for all other countries (You may incur a charge for this)

Please have the purchase date and MAC-address for your MIYO ready. This information is located on the bottom of the cube.

Of course, you can also write us an e-mail at any time: service@viratec.at

In the interests of secure shipping, please only send us devices (ideally in the original box) if requested by one of our service employees. For return shipment, you will receive an RMA number from us or our customer service.

This service is part of the legal warranty and therefore free of charge. This does not include damage due to use and/or wear (e.g. battery). After the warranty expires, or for damage it doesn’t cover, we will send you a cost estimate.